COURSE OBJECTIVE AND INTRODUCTION

One of the greatest shortcomings that people have in their lives does not know the proper way to behave or present oneself according to situation and context. As a result they create wrong impressions about themselves and mostly achieve less than what they easily can, if only they were a bit more careful as to how they behave with whom. Thus this course attempts to help people understand the importance of conforming to etiquette and what they lose out in life without doing so. It helps people understand the need to compromise with individuality when that spills beyond the acceptable limits of social norms. The course helps to identify the biggest lapses in etiquette and then gradually provides specific tips on behavior with colleagues, customers, family members and various categories of people within official as well as social environments. The course also provides helpful guidelines about clothing and appearance management, table manners and various day-to-day life situations.

TOPICS COVERED